Public Administration Questions
E-governance refers to the use of electronic platforms and technology to enhance the efficiency, transparency, and effectiveness of public administration. It involves the application of information and communication technologies (ICTs) to improve the delivery of government services, decision-making processes, and citizen engagement.
E-governance aims to transform traditional bureaucratic systems into more streamlined and citizen-centric models. It enables governments to provide online services, such as e-filing of taxes, online application for permits and licenses, and digital payment systems. This not only saves time and resources but also enhances convenience for citizens.
Furthermore, e-governance promotes transparency by making government information easily accessible to the public. Through online portals and databases, citizens can access government policies, laws, regulations, and public records. This fosters accountability and reduces corruption by allowing citizens to monitor government actions and hold officials accountable for their decisions.
E-governance also facilitates citizen participation in decision-making processes. Online platforms enable citizens to provide feedback, participate in public consultations, and engage in online forums. This promotes inclusivity and ensures that government policies and decisions reflect the needs and aspirations of the citizens.
Overall, e-governance revolutionizes public administration by leveraging technology to improve service delivery, transparency, and citizen engagement. It enhances the efficiency and effectiveness of government operations, ultimately leading to better governance and public service outcomes.