Software Quality Assurance Questions
Usability testing is a technique used in software quality assurance to evaluate the ease of use and user-friendliness of a software application or system. It involves observing and collecting feedback from real users as they interact with the software, with the aim of identifying any usability issues or areas for improvement. Usability testing typically involves creating specific tasks for users to perform, while monitoring their actions, reactions, and feedback. The results of usability testing help in enhancing the overall user experience and ensuring that the software meets the needs and expectations of its intended users.