What is the difference between a software license and a software support clause?

Software Licencing And Copyright Questions



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What is the difference between a software license and a software support clause?

A software license refers to the legal agreement between the software owner (licensor) and the user (licensee) that grants the user the right to use the software under certain conditions. It outlines the terms and conditions, such as the number of users, duration of use, and any restrictions or limitations.

On the other hand, a software support clause is a provision within the software license agreement that defines the level of support and assistance the licensor will provide to the licensee. It specifies the scope of support, including technical assistance, bug fixes, updates, and upgrades. The support clause may also outline the duration and availability of support, as well as any additional fees or charges associated with it.

In summary, while a software license grants the right to use the software, a software support clause defines the level of assistance and support the licensor will provide to the licensee.