Software Development Life Cycle Sdlc Questions
The role of a technical support engineer in the Software Development Life Cycle (SDLC) is to provide technical assistance and support to the development team and end-users throughout the different phases of the SDLC. They are responsible for troubleshooting and resolving technical issues, identifying and documenting software defects, and ensuring the smooth functioning of the software during development, testing, deployment, and maintenance stages. Technical support engineers also play a crucial role in gathering feedback from end-users and incorporating it into the software development process to improve the overall quality and user experience.