Explain the concept of user satisfaction in HCI.

Human Computer Interaction Questions



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Explain the concept of user satisfaction in HCI.

User satisfaction in HCI refers to the extent to which a user feels content, pleased, and fulfilled with their interaction and overall experience with a computer system or interface. It is a measure of how well the system meets the user's needs, expectations, and preferences. User satisfaction is influenced by various factors such as ease of use, efficiency, effectiveness, learnability, aesthetics, and the system's ability to support the user's goals and tasks. It is crucial in HCI as satisfied users are more likely to have positive attitudes towards the system, continue using it, and recommend it to others.