Digital Divide Questions
The digital divide affects access to online banking services by creating disparities in internet access and digital literacy skills. Those who lack access to reliable internet connections or cannot afford internet services may be unable to access online banking platforms. Additionally, individuals with limited digital literacy skills may struggle to navigate online banking platforms, making it difficult for them to utilize these services effectively. As a result, the digital divide can limit access to online banking services for certain populations, exacerbating existing economic inequalities.